Frequently Asked Questions
Everything you need to know about your Nookie shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and final sale items cannot be returned.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit, or contacting our style team for personalized advice.
Do you ship internationally?
Yes, Nookie ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How should I care for my Nookie garments?
To ensure the longevity of your pieces, we recommend following the care label instructions carefully. Most of our high-fashion items require dry cleaning or a gentle cold hand wash.